Messenger has unveiled a new feature, Notes, drawing parallels to Instagram’s Inbox Notes. While appearing subtle, this addition has the potential to significantly boost user engagement by allowing text-based prompts visible to all Messenger contacts. Meta’s strategic move aligns with efforts to retain younger audiences who have shown a penchant for this feature on Instagram.
Users can now post text notes alongside their Stories in the Messenger inbox, creating more opportunities for conversation. Reflecting Instagram’s success, particularly among younger users, Meta aims to leverage Notes to maintain user interest among the youth demographic.
In response to Facebook and Instagram’s struggle to retain younger users, Meta introduces Notes to cater to the preferences of this demographic. The popularity of Notes on Instagram, with over 100 million teen users sharing a Note in the past three months, highlights its potential to keep users engaged within Meta’s ecosystem.
Though seemingly unremarkable to older users, Messenger’s Notes feature holds strategic significance for Meta. It serves as a cost-effective experiment that could become a staple in the messaging app, addressing the evolving preferences of users. With a 24-hour display period and a 60-character limit, Notes offer a dynamic way to prompt conversations, particularly during spontaneous catch-ups.
Messenger Notes has limitations compared to Instagram’s counterpart, lacking features like music, GIFs, and videos. Business Pages are currently unable to post Notes, preventing potential promotional clutter in users’ feeds.